Arrival:

For new clients: Please arrive ten (10) minutes before your scheduled appointment time in order to complete the intake form.

For returning clients: Please arrive five (5) minutes before to ensure you get the most out of your scheduled time.

Cancellation:

T L Spa & Wellness has a strict 24 Hour cancellation policy. In the event of a late cancellation/no show you will be charged 100% of the scheduled service(s).

Refunds:

There are no refunds issued on services rendered, series packages, gift certificates, or opened products.

Product that has not been opened must be returned within 10 days of purchase.